Privacy

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You may give us information about you by filling in forms on our website or at an event, or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register with us. The information you give us may include your name, delivery and billing address, e-mail address, and phone number. we collect this data in order to fulfil our obligations to you. 

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Who we share your data with

The Phive do not supply any personal data it holds about you to any other third party other than payment gateways such as PayPal etc. Data will be passed to the respective third party, including information required to process or support the payment, such as the purchase total and your billing information. The Phive does not store or transfer your personal data outside the UK.

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Your rights regarding your personal data

As a data subject you may have the right at any time to request access to, rectification or erasure of your personal data; to restrict or object to certain kinds of processing of your personal data, including direct marketing and to the portability of your personal data.

You are not obliged to share your personal data with us. If you choose not to share your personal data with us, we may not be able to register you as part of our membership or fulfil our obligations to you.

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If you have any questions, comments or concerns about any aspect of this policy or how The Phive handles your information please contact the Data Controller (zoe@thephive.com)

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To find out more about your rights or to make a complaint about the processing of your data go to the UK’s data protection supervisory authority, the Information Commissioner’s Office.

Cookies

What Are Cookies?

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the site's functionality.

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For more general information on cookies see the Wikipedia article on HTTP Cookies.

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How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

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Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

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The Cookies We Set

• Forms related cookies

  When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

• Shop related cookies
  When you browse our products and add them to your shopping basket, we may use cookies to help make your experience better. These cookies may hold data about your shopping cart to help record items that you may not have checked out. We may also record information within the cookie if you choose to create an account with us.

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Third-Party Cookies

In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you might encounter through this site.

• This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web to help us understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

  For more information on Google Analytics cookies, see the official Google Analytics page.

• From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

• As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.

• We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Facebook and Youtube, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

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More Information

Hopefully, that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

However, if you are still looking for more information then you can contact us through one of our preferred contact methods: hello@thephive.com