Shipping & Returns

  • We aim to process orders within 3 working days

  • Shipping within the UK including N.I is totally free!

  • We now ship to the US and Canada, please e-mail hello@thephive for shipping to other regions 

  • If your item is faulty or damaged in transit, please contact hello@thephive.com for returns instructions

  • If you are not satisfied with your purchase we will give a full refund on items that are returned in their original packaging without signs of use, within 14 days of purchase. Please e-mail hello@thephive for support.

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We take great pride in producing our beautiful products and it doesn't stop there! We wrap them up like preciouse babies and send them on their way via our lovely local post office! We want you to enjoy every aspect of your learning cards!

Don't forget to swing back to the website once you recieve your package to read up on some of the different ways you can easily use your  learning cards to boost phonics, reading,  writing and storytelling. Learning to read just got really magical!

Zoe, The Phive's founder, carrying parcels ready to be posted at our local post office.